Shipping policy

Shipping Policy

Thank you for shopping at capandcapshop.com. We aim to provide reliable and fast delivery for all orders.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Areas

We currently ship across Malaysia. International shipping may be available upon request.

Estimated Delivery Time

Peninsular Malaysia: 2–5 business days
East Malaysia: 4–7 business days

Delivery time may vary depending on courier services and location.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery address and courier service.

From time to time, we may offer free shipping promotions for orders above a specified amount.

Courier Partners

We work with trusted courier services such as:

• J&T Express
• DHL Ecommerce
• PosLaju
• Other reliable courier services in Malaysia

Order Tracking

Once your order is shipped, a tracking number will be provided via email or WhatsApp so you can track your shipment.